What must a DPDP-compliant Privacy Policy include? A privacy policy compliant with India's Digital Personal Data Protection Act 2023 must clearly describe the categories of personal data collected, the specific purpose for which each category is processed, how long the data is retained, the rights of data principals (access, correction, erasure, grievance redressal), the name and contact details of the Grievance Officer, and the procedure for withdrawing consent. The policy must be available in English and in each of the 22 scheduled languages of the Indian Constitution if the organisation serves users in those languages.
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The Digital Personal Data Protection Act, 2023 introduced specific requirements that legacy privacy policies — written for GDPR or the IT Act 2000 — do not meet. A DPDP-compliant policy must identify the Data Fiduciary, provide a Notice at the point of data collection, list all processing purposes, explain consent withdrawal, publish Grievance Officer details, and address children's data where applicable. Full enforcement begins 13 May 2027.
Any Indian organisation collecting personal data from Indian residents needs a policy that complies with the DPDP Act, 2023 and DPDP Rules, 2025. This includes IT services companies, SaaS platforms, BPOs, healthcare organisations, HRMS providers, and CA firm clients — if your existing policy was written before November 2025, it almost certainly needs an update.
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