Under the DPDP Act 2023, every individual (Data Principal) can ask an organisation to give access to their personal data, correct or complete it, erase it, and can nominate another person to exercise these rights — as well as raise a grievance. As a Data Fiduciary you must publish an easy way to make these requests, verify the requester, and respond within a reasonable, stated timeline. This guide and checker help you set up compliant Data Principal request (DSAR) handling.
How to receive, verify and fulfil data principal requests — access, correction, erasure, nomination and grievances — under the DPDP Act 2023.
The DPDP Act 2023 gives Data Principals a clear set of rights: the right to access a summary of their personal data and the processing activities (Section 11); the right to correction, completion, updating and erasure (Section 12); the right to grievance redressal (Section 13); and the right to nominate another individual to exercise their rights in case of death or incapacity (Section 14).
A Data Fiduciary must provide a readily available means for individuals to exercise these rights and must respond within a reasonable period. Treating these requests as routine — rather than scrambling each time — is what keeps you compliant and builds trust.
A reliable DSAR process has five steps: receive the request through a published channel, verify the requester's identity proportionately, locate the person's data across all your systems, fulfil the request (provide, correct or delete), and log the outcome. The hardest step is usually locating data spread across applications, backups and analytics.
A request intake template, an identity-verification checklist, response-letter starters and a request log — to handle Data Principal requests confidently.
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